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Al-Jasser Launches “First Digital Employee” at Saudi Ground Services
Al-Jasser Launches “First Digital Employee” at Saudi Ground Services
His Excellency Eng. Saleh bin Nasser Al-Jasser, Minister of Transport and Logistics Services, launched the “First Digital Employee” at Saudi Ground Services Company, designed to support the company’s operations.
The launch took place in the presence of His Excellency Mr. Abdulaziz bin Abdullah Al-Duailej, President of the General Authority of Civil Aviation, and Mr. Mohammed bin Abdulkarim Mazi, Chief Executive Officer of Saudi Ground Services Company.
The initiative comes as part of the company’s digital transformation and operational automation strategy. It also reflects the company’s efforts to leverage advanced technologies and artificial intelligence applications, and to maximize their positive impact on operational efficiency and organizational performance.
The “Digital Employee” was granted the first professional ID card issued by the company.
The “Digital Employee” is designed to automate routine tasks, enabling the company to save more than 10,000 working hours annually. Its responsibilities include attendance management, instant reporting, and data analysis, contributing to enhanced accuracy and ensuring the real-time readiness of operational teams in line with operational requirements.
The initiative is expected to boost productivity, improve the quality of services provided to airlines and passengers, and optimize time and resources by enabling employees to focus on strategic activities instead of repetitive manual tasks.
His Excellency Eng. Al-Jasser praised the adoption of automated services and the latest digital transformation technologies across the Kingdom’s airports, noting their role in accelerating work processes and improving passenger experience.
He also highlighted the importance of leveraging modern technologies to enhance performance and save time, which will positively reflect on the quality of services provided.
For his part, the Chief Executive Officer of Saudi Ground Services Company affirmed the company’s commitment to expanding the use of advanced technologies to enhance performance and service quality.
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