The memorandum aims to support specialized training programs in customer experience, customer service, and protocol. It also focuses on preparing and accrediting professional certificates in customer experience that align with the specific requirements of the transport and logistics sector.
Additionally, the areas of cooperation include organizing practical training programs for participants within partner institutions to enhance their hands-on expertise. The partnership will also involve monitoring and evaluating the effectiveness of these training programs, updating them continuously to meet evolving market demands.
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