Personal Data Collected
The Ministry of Transport and Logistics collects your personal data when you interact with us, whether through submitting or sending inquiries, requests, or complaints, or when you use our platform. We process your personal data solely for purposes necessary to ensure the provision of the best possible services.
This data may include (but is not limited to): full name, date of birth, email address, phone number, ID/residency number, geographic location, age, occupation details, personal account data on the platform, IP address, browser language, request date and time, referring URL, and cookies that may identify your browser or any of your accounts on our platform, as well as details of your inquiry.
Purposes of Collecting Personal Data
We use the information we obtain for the following purposes (but not limited to):
- Providing the requested services to beneficiaries.
- Processing and responding to requests, inquiries, and complaints to offer necessary support.
- Creating, managing, and maintaining user accounts on the platform.
- Keeping a record of published job postings and managing applicant data, including collection, review, and communication with applicants.
- Evaluating and improving our operations and the services we provide.
- Complying with relevant legal and regulatory requirements, as well as the Policies in the Ministry's internal portal
Sharing Personal Data
The Ministry adheres to the policies and regulations regarding data sharing issued by regulatory authorities. It does not share personal data with any external entity except in cases of disclosure specified in the Personal Data Protection Law (PDPL) and its implementing regulations, or when there is a valid legal basis, such as your consent, or disclosure for purposes and situations defined by the law.
How Personal Data is Stored
Your personal data is securely stored at the Ministry’s premises or on approved servers within the Kingdom of Saudi Arabia, with adherence to the best security standards and practices to ensure the protection of personal data, such as access control management, data classification, and encryption.
Personal data is retained for a necessary period in accordance with the ministry's regulatory obligations and to fulfill the purposes for which it was collected. Once the personal data is no longer necessary or needed for these purposes, and the ministry’s regulatory obligations have been fulfilled, the personal data will be securely destroyed in a way that ensures it cannot be accessed or recovered, in accordance with the provisions of Article 18 of the Personal Data Protection Law(PDPL).
How Personal Data is Collected
The Ministry collects personal data directly through electronic forms that you fill out, where these forms specify whether the data being collected is mandatory or optional. Personal data is also collected indirectly using technologies such as cookies and integration with other entities.
Cookie Policy
The Ministry of Transport and Logistic Services uses cookies to improve your experience when visiting our site. This policy is intended to clarify the types of cookies we use, how they are used, and your choices regarding them.
- WHAT ARE COOKIES?
When you visit our site, cookies are small text files stored on your device (computer, smartphone, tablet). These cookies enable the site to recognize your device and store some information about your preferences and behaviors to provide a personalized and better experience.
- Types of cookies we use
Necessary cookies
These files are necessary for the proper operation of the site, and the site cannot work without them. They include, for example, enabling you to navigate the site and use its features, such as accessing protected areas
Functionality Cookies
Functionality cookies help improve the performance and functionality of the site. It allows the site to remember your past preferences and choices, such as the language or region you are in, to provide a personalized experience.
Analytics Cookies
We use analytics cookies to collect information about how visitors use the site. This information helps us understand and improve the performance of the site, identify the most visited sections, and identify any usage issues.
Marketing Cookies
Marketing cookies may be used to track your behavior across different sites, helping us deliver personalized ads relevant to your interests. We also use these cookies to measure the effectiveness of our marketing campaigns.
- How to manage cookies
You can control or delete cookies through your browser settings. You can deactivate all cookies or accept only some. If you disable some cookies, you may not be able to take advantage of all the features of the site.
Browser cookie management: You can modify your browser settings to specify how cookies are handled or to delete them entirely. Each browser has a different way of managing cookies. Check your browser's Help menu for more information.
- Updates to the Cookie Policy
We may update our Cookie Policy from time to time to reflect changes in our practices or for legal purposes. Any changes will be posted on this page, so we recommend reviewing them regularly.
This policy ensures transparency about how cookies are used and respects users' rights to control their online experience.
Legal Basis for Processing Personal Data
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What Are Your Rights Under the Personal Data Protection Law (PDPL)
According to the Personal Data Protection Law (PDPL), the data subject has the following rights:
- The right to be informed about the processing of your personal data as outlined in this policy.
- The right to access your personal data and to obtain a copy in a clear and readable format.
- The right to request correction or updating of your personal data if you believe that any of your information is inaccurate, outdated, or incomplete.
- The right to request the deletion of your personal data if it is no longer necessary for the purpose for which it was processed, unless there is a legal basis that requires retaining the personal data requested for deletion, as stipulated by the Personal Data Protection Law and its implementing regulations.
- The right to withdraw your consent for processing your personal data, unless there are legitimate purposes for processing or other legal grounds for processing your personal data.
Acceptance of the Privacy Policy
By reading this policy, you acknowledge that you have understood its content and agree to what is stated therein. Your use of the portal constitutes acceptance of this policy and the statements it contains. If you do not agree with this policy, please refrain from using the content or services provided through the platform.
Contact Us
If you have any questions regarding this statement or if you wish to exercise any of your rights related to your personal data, you can contact us through:
Changes to the Privacy Policy Statement
We may update the privacy policy from time to time to reflect current practices related to personal data protection within the Ministry or to meet relevant legal or regulatory requirements concerning personal data protection.
We recommend periodically reviewing the privacy policy to stay informed about any updates.